Brett Wiles became a highly successful restaurant operator by subscribing to one simple philosophy…The Golden Rule: “The most important thing is we have been able to attract and retain some good people,” Wiles said when describing his business philosophy. “We always say we’re in the people business, not the food business. There is no magic or special formula. It is a matter of treating people right.” This Golden Rule led Wiles to make an important change to his cash management system in two of his heritage stores in Orange County last year.
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